Refund policy

Budget Buddies — Refund & Return Policy

Last updated: August 22, 2026

At Budget Buddies, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us so we can help.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item should be returned with its original packaging, where applicable.

  • Proof of purchase or order information may be required.

Some products may not be eligible for return due to hygiene, safety, customization, or other product-specific restrictions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. Include your order number and clear photos of the item and packaging so we can review the issue and provide an appropriate solution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider or bank.

Original shipping charges may be non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Return Shipping

Unless the item is defective, damaged, or incorrectly supplied, the customer may be responsible for return shipping costs.

Contact Us

For return or refund questions, please contact Budget Buddies through the contact details provided on our website.